Making a reservation for the D'Orsay was easy and transparent, and the e-reservation came through immediately. Thus I was able to print it before I left home.
However, the Louvre e-reservation took about 24 hours to be delivered, which meant that I was already in Paris by that point and unable to print it out. I had my iPad, so I could show the reservation on the screen, but for someone without a smart device it may have been a problem.
Moreover, it wasn't clear why the reservation was initially flagged as "in preparation" - only when I had the small print elsewhere in the Louvre booking pages did I discover that e-tickets can take up to 48 hours to be processed and delivered. It would be helpful to make this more transparent, I think.
On the whole, the site is very convenient and useful, and I would recommend it. I shall certainly use it again - but 48 hours before I leave home!
Aucun problème. Procédure claire et simple .Satisfaction totale.
Ich habe falsch gebucht. Nach telefonische Anfrage wurde die falsche Bestellung storniert und ich erhielt eine Gutschrift. Danach konnte ich richtig buchen, mit der Gutscheincode! Schnelle Hilfe, nach 10 Minuten war alles erledigt. Super!
En moins de 5mn, c'était réglé. billets achetés et imprimés.
Parfait, rien à dire.
Très facile et agréable
On se réjouit d'y aller